Terms & Conditions

Any product/service purchased between the COMPANY and the CLIENT is held under these terms & conditions. It supersedes all prior and simultaneous agreements between the parties. The only way to add or change this agreement is to do so in writing, signed by all parties. In the event that any part of this agreement is found to be invalid or unenforceable, the remainder of this agreement shall remain valid and enforceable. Any agreement to waive one or more provisions of this agreement or any failure by one or both parties to enforce a provision of this agreement shall not constitute a waiver of any other portion or provision of this agreement.

RESERVATION

A deposit is required to reserve the dates and times of the EVENT(S). If the EVENT(S) are rescheduled, postponed, or cancelled; or if there is a breach of the booking agreement by the CLIENT, the deposit is non-refundable and shall be liquidated damages to The COMPANY. The CLIENT shall also be responsible for payment for any of the COMPANY’s materials charges incurred up to time of cancellation. The deposit reserves the dates, times & service of the EVENT as well as confirms agreement to the terms & conditions.

EVENT SCHEDULE

The client agreed to confirm the schedule at least one month prior to the EVENT(S). Notification of any changes in schedule or location must be made in a timely manner and confirmation of receipt must be obtained from the COMPANY by the CLIENT.

SAFETY

The COMPANY reserves the right to terminate coverage and leave the location of the EVENT(S) if the photographer from the COMPANY experiences inappropriate, threatening, hostile or offensive behavior from person(s) at the EVENT(S); or in the event that the safety of the photographer from the COMPANY is in question.

SHOOTING TIME / ADDITIONS

The CLIENT and the COMPANY agree that cooperation and punctuality are essential to accomplish the goals and wishes of all parties. Shooting commences at the scheduled start time and ends at the scheduled end time.

RESPONSIBILITIES

The COMPANY is not responsible for compromised coverage due to causes beyond the control of the COMPANY including but not limited to obtrusive guests, lateness of the CLIENT or guests, weather conditions, schedule complications, incorrect addresses provided to the COMPANY, rendering of decorations, or restrictions of the locations. The COMPANY is not responsible for backgrounds or lighting conditions which may negatively impact or restrict the photo coverage. The COMPANY is not held liable for missed coverage of any part of the EVENT(S). The COMPANY will not be held accountable for failure to deliver images of any individuals or any objects at the EVENT(S).

VENUE AND LOCATION LIMITATIONS

The COMPANY is limited by the rules and guidelines of the location(s) and site management. The CLIENT agrees to accept the technical results of their imposition on the COMPANY. Negotiation with the officials for moderation of guidelines is the CLlENT’s responsibility; the COMPANY will offer technical recommendations only.

PERMITS

The CLIENT is responsible for acquiring all permits and necessary permission for all locations on which the COMPANY will be performing services.

LIMIT OF LIABILITY

In the unlikely event that the assigned photographer from the COMPANY is unable to perform to the guidelines of this contract due to an injury, illness, act of God, act of terrorism, or other cause beyond the control of the COMPANY, the COMPANY will make every effort to secure a replacement. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the EVENT(S).

In the unlikely event that digital files have been lost, stolen, or destroyed for reasons beyond the COMPANY’s control, including but not limited to camera, hard drive, or equipment malfunction, the COMPANY liability is limited to the return of all payments received for the EVENT(S). The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the percentage of total number of originals. The COMPANY is not liable for the loss of image beyond the lesser of the final delivery of all products included in the package or one year.

PERMITS LOCATION FEES AND EXPENSES

Clients will be responsible for obtaining any and all permits and/or paying any fees or commissions required by any venue, person or location being utilized for the wedding or any sessions included here in this contract. This will include, but not limited to houses of worship, parks, reception venues or event coordinators. Any additional expenses beyond what is outlined in the previous paragraphs and specific of this contract, including, but not limited to, travel, lodging, admittance and parking fees, will be the responsibility of the Clients.

PAYMENT SCHEDULE

The aforementioned non-refundable deposit is due at the time of booking. The remaining balance is payable in full at least a month prior to the day of the EVENT(S). In the event the CLIENT fails to remit payment as specified, the COMPANY shall have the right to immediately terminate this agreement with no further obligation, retain any monies already paid, and not attend the EVENT(S).

Any Upgrades to packages or additional extras are available throughout the period after booking but prices can fluctuate & deals are only available in limited timeframes.

COPYWRITE

Under law, the Copyright, Designs and Patents Act 1988 provides that the author of a photograph is the person who creates it. The author will be the first holder of the copyright in the photograph. This means that as the CLIENT you are unable to sell or duplicate our work as a third party. We provide the CLIENT with the right to print & allow our CLIENTS to distribute our images online provided they do reference us in the photos. We do not watermark your final images & provide all the final images digitally in high-res print ready forms. In the case we wish to use the images on our online media & sales resources we will seek the consent of the CLIENT. If the CLIENT prior to EVENT(S) day does not want any redistribution of there images they can seek a NON-DISCLOSURE agreement with us.

DELIVERY

At Indiego Photography we aim to provide all our clients with their purchased products within these timeframes below.

Photography – Photos edited & delivered via private online gallery up to 6 weeks after the Date of the Event.

Videography – Videos edited & delivered via online video player up to 10 weeks after the Date of the Event.

Albums – From the date we receive your selection we take up to 2 weeks to create & design your layout before sending them off to print. Printing can take up to 4 weeks to complete.

USB/DVD/Harddrive – Up to 4 weeks from date of purchase or online delivery.

Photos will be accessible online via the online portal for up to the date of expiry.

RAW footage & photos are kept on back-up for up to a year after the date of delivery.

Any bespoke add-on may change the delivery time such as Premium 2-week delivery. Delivery times can stretch in high season between May-September.

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